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These Terms of Service ("Terms") govern your use of the website and services provided by Karen's Cleaning LLC ("we," "us," or "our"). By using our website or engaging our services, you agree to these Terms.

1. Services

Karen's Cleaning LLC provides house cleaning services to residential and commercial customers in Ocean Township, NJ and the surrounding service areas. Specific project terms, pricing, and timelines will be provided in a separate written quote or contract prior to any work beginning.

2. Quotes and Estimates

Quotes provided through our website, by phone, or in person are estimates based on the information available at the time and are subject to change following an in-person inspection. Final pricing will be confirmed in writing before work begins.

3. Scheduling

We make every effort to honor scheduled appointment windows. Weather, material availability, and other factors outside our control may occasionally require rescheduling — we'll always communicate promptly if that happens.

4. Payments

Payment terms will be outlined in your project agreement. Unless otherwise agreed in writing, payment is due upon completion of the work.

5. Warranty

Workmanship on completed projects is covered under our standard warranty as described in your project agreement. Manufacturer warranties on materials are separate and are passed through to the customer as provided by the manufacturer.

6. Website Use

The content on this website is provided for general informational purposes only. We make reasonable efforts to keep it accurate and up to date but make no guarantees regarding completeness or accuracy.

7. Limitation of Liability

To the fullest extent permitted by law, Karen's Cleaning LLC is not liable for indirect, incidental, or consequential damages arising from your use of this website or our services, beyond what is provided for in your project agreement.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

9. Contact Us

Questions about these Terms? Reach out at hello@karenshomecleaningservices.com .