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Karen's Cleaning LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

1. Information We Collect

When you request a quote, fill out a form, or contact us, we may collect your name, phone number, email address, service address, and details about the project you're inquiring about. We do not collect payment information through this website.

2. How We Use Your Information

We use the information you provide to respond to quote requests, schedule appointments, send appointment or job-related updates (including by SMS, if you've opted in), and improve our services. We do not sell your personal information.

3. SMS Communications

I agree to receive SMS notifications about my request. Message and data rates may apply. You can opt out of SMS communications at any time by replying STOP to any message you receive from us.

4. Cookies and Analytics

This site may use cookies and third-party analytics or advertising tools (such as Google Analytics, Google Tag Manager, or Meta Pixel, where enabled) to understand how visitors use our site. These tools may collect information such as your IP address and browsing behavior.

5. Third-Party Services

We use third-party services to operate this website and manage customer communications, including form and workflow automation, chat, and scheduling tools. These providers only receive the information necessary to perform their function and are not permitted to use it for their own marketing purposes.

6. Data Retention

We retain customer information for as long as necessary to provide our services and comply with legal, accounting, or reporting requirements.

7. Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

Questions about this Privacy Policy? Reach out at hello@karenshomecleaningservices.com .